REFUNDS & RETURNS
We do not accept returns due to a change of heart so we encourage you to be absolutely sure before you purchase.
We list the size / dimensions of our crystals, as well as photos showing multiple angles of them so you can know exactly what you are purchasing. We do not exaggerate colours or remove blemishes in photos of our products.
Where are you located?
We are located in Melbourne, and we are online only; but take advantage of our FREE AUS Wide Shipping on orders over $150.00
How can I pay for my order?
At the checkout, we offer PAYPAL, ZIPPAY, & AFTERPAY . To find out more on how each payment method works. please click on the above links.
Where do you ship to?
We ship world wide, if you cannot see your shipping country at the checkout, please contact us for a quote.
How long will it take for my order to get to me?
As we are a small team, please allow up to 5 BUSINESS DAYS for order processing and dispatch.
Express Post - METRO AREAS - next BUSINESS day